Challenge Community Services

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    Statutory out-of-home care details

    Julie May, Executive Director - Foster Care

    2/383 Goonoo Goonoo Road Hillvue NSW 2340

    PO Box 1434 Tamworth NSW 2340

    17 059 209 675
    26 July 2027

    Specialised substitute residential care details

    Challenge Disability Services
    Children and young people aged 5-17 Yrs

    Specialised substitute residential care coordinator

    Renee Lace

    2/383 Goonoo Goonoo Rd, Hillvue NSW 2340

    Exchange of information contact, NSW Carers Register

    Primary contact person

    Name: Kathryn Davies
    Position: Carer Compliance Practice Manager
    District: Statewide 
    Region: Statewide 
    Office location: Maitland
    Email: Kathryn.Davies@challengecommunity.org.au
    Telephone: (02) 4015 7300

    Secondary contact person

    Name: Christen Alston
    Position: Carer Compliance Manager
    District: New England 
    Region: New England
    Office location: Tamworth
    Email: Christen.alston@challengecommunity.org.au 
    Telephone: (02) 6763 1860

    ocg-logo
    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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