Reportable Conduct fact sheets

Last update: 07 October 2025

Information and guides to help organisations covered by the Reportable Conduct Scheme.

We update our Fact Sheets as necessary. Please access the reportable conduct Fact Sheets from this web page to make sure you have the most up-to-date version.

We welcome feedback: If you have suggestions for how we can improve our fact sheets, please email reportableconduct@ocg.nsw.gov.au 

Use of generative AI

Relevant entities – including non-government agencies – need to follow the NSW government’s guidelines on the use of generative AI when responding to reportable allegations. This is because relevant entities are performing an administrative function when fulfilling their obligations under the Reportable Conduct Scheme.

Generative AI: basic guidance

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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