For parents and carers

Information for parents and carers looking for child-safe services for their family. 

parent and child playing

Parents and carers play an important role in making sure their children are safe in organisations. Organisations that provide services to children, or employ them in entertainment or modelling, have responsibilities to keep them safe from harm and abuse. Children are safer when their parents or carers are informed and involved.

Check the Check

Parents should check that any private tutors or coaches they hire for their children have a valid Working with Children Check - and verify this online.

Ask about child safe policies

Ask organisations about their child safe policies and code of conduct, and who you should contact if you have a concern.

Employing children

Anyone employing children in entertainment (under 15 years) or modelling (under 16 years) must have an authority to employ children.

Our services

Choosing a child safe organisation

Parents and carers play an important role in making sure their children are spending time in places that are safe.

Choosing a child safe organisation Why we have child safe standards
Working with Children Check

There are times when a parent may need to hold or verify a Working with Children Check (WWCC) clearance. 

Do I need a Check? How to apply for a WWCC How to verify a WWCC
Out-of-home care

Children may need to live outside the home when they're unable to live with their own families.

Statutory out-of-home care information for families
Children's employment

In NSW there are specific laws to protect the safety and wellbeing of your child when working in modelling and entertainment industries. 

What you can expect What employment means Supervision on set
Overnight respite care

Parents may arrange for an organisation to provide overnight respite care or behaviour support for their child outside their family home.

Overnight respite care information for families Choosing a child safe overnight respite care organisation
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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Renew with a digital POI
Renew and attend a service centre
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