Proof of identity

Last update: 12 May 2023

Proof of identity requirements for anyone applying for or renewing their Working with Children Check. 

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    Higher proof of identity standards

    The Australian Criminal Intelligence Commission (ACIC) introduced changes to identity requirements 1 December 2019. If you are renewing your Check, please keep in mind that you may need more documents than when you first applied. 

    Proof of identity process

    When you apply for, or renew a NSW WWCC you are required to prove your identity. The documents you use to prove your identity allows us to:

    • conduct a national criminal history check
    • gather any findings of misconduct by a reporting body or the NSW Ombudsman and all information necessary to assess your application
    • be assured you are who you say you are.


    There are 2 steps to prove your identity.

    1. Complete the online application and enter the details of your identity documents. You will receive an email receipt with an application (APP) number and information about next steps.
    2. Take all your identity documents to a Service NSW service centre to have your identity verified and pay your fee (if applicable). Make sure that:
    • all documents in the same name (if not, a change of name or marriage certificate will be required)
    • documents must be the original document and must not be laminated
    • documents must be current and include at least one photo ID.


    You must visit a Service NSW centre within 28 days of completing the online application form.

    There is an alternative proof of identity process available for authorised carers (foster carers) and their adult household members.

    Alternative Working with Children Check information for carers.


    Document requirements

    You must provide 4 identification documents:

    • one commencement of identity document
    • one primary use in the community document
    • 2 secondary use in community documents


    Your documents must be current and original:

    • laminated documents are not acceptable
    • photos, photocopies or certified copies are not acceptable
    • expired documents are not acceptable (unless specified)
    • a NSW digital driver licence is acceptable
    • we cannot accept other digital identity documents eg Medicare and bank cards must be physical.


    The combination of the identity documents collected must contain:

    • Your full name
    • Your date of birth
    • Your photograph

    Please review the naming requirements for each document type below.

    One document must contain your name in full. For example, only the first initial on every document is not acceptable.

    If your documents are in different names because your name has been changed due to marriage, divorce, your name was anglicised on your arrival to Australia, you’ve provided a different name to an Australian government agency, or any other legal reason, you'll also need to provide one of the following:

    • Australian marriage certificate issued by a state or territory registry (church or celebrant issued certificates are not accepted)
    • Australian change of name certificate issued by Australian Births, Deaths and Marriages
    • Australian divorce order (issued by the Family Court)
    • Deed Poll.

    Note: A statutory declaration or a certificate issued by a marriage celebrant is not an acceptable change of name document.

    Identity documents and categories

    Open all

    Finding or replacing documents can take time - know which documents you need before you apply for or renew your Check.

    You need to provide one commencement of identity document, one primary use in the community document and 2 secondary use in community documents. At least one must be photo ID. 

    Commencement of identity documents

    Provide one of the below (first, middle and family name):

    • Full Australian birth certificate (not an extract or birth card)
    • Current Australian passport (not expired)
    • Australian Visa current at the time of entry to Australia as a resident or tourist*
    • Current ImmiCard issued by Department of Home Affairs (previously the Department of Immigration and Border Protection) that enables the cardholder to prove their visa and/or migration status and enrol in services*
    • Current certificate of identity issued by Department of Foreign Affairs and Trade (DFAT) to refugees and non-Australian citizens for entry to Australia
    • Current document of identity issued by DFAT to Australian citizens or people who have the nationality of a Commonwealth country for travel purposes.
    • An Australian naturalisation or citizenship document (including Citizenship by Descent) issued by the Department of Immigration and Border Protection.


    * If you don’t have evidence of your current visa contact the Australian Department of Home Affairs

    New Zealand residents

    If you are from New Zealand, you can obtain details of your entry into Australia using the Visa Entitlement Verification Online system (VEVO).  This will satisfy the commencement of identity document requirement. You can access your VEVO details at the Department of Home Affairs website.  

    Note: If you were born in Australia and do not have a commencement document, please obtain a birth certificate from the Registry of Births, Deaths and Marriages in the state or territory where you were born (unless you have evidence that your birth was not registered).

    Primary use in the community documents

    Provide one of the below (must have your first and family name)

    • Current Australian driver licence, learner permit or provisional licence issued by a state or territory, showing a signature and/or photo and the same name as claimed
    • Current passport issued by a country other than Australia supported by your current Australian visa document
    • Current proof of age or photo identity card issued by an Australian Government agency in the name of the applicant, with a signature and photo
    • Current shooters or firearms licence showing a signature and photo (not minor or junior permit or licence)


    Note: If you do not currently have a ‘primary use in the community’ document, we suggest you apply for a NSW Photo Card.

    Secondary use in community documents

    Provide 2 of the below. One document must include family name and your first given name in full. These must be physical documents, digital documents cannot be accepted.

    • Current Medicare card 
    • Current security guard or crowd control photo licence
    • Evidence of current right to an Australian government benefit (Centrelink or Veterans’ Affairs). Card or interim letter are suitable evidence, statements will not be accepted.
    • Current consular photo identity card issued by DFAT
    • Current photo identity card issued by the Australian Defence Force
    • Current Police force ID card issued to an officer by a police force
    • Current Australian tertiary or secondary student photo identity document (if it does not have an expiry date and has only issue date, accepted up to 2 years from the date of issue)
    • Academic transcript from an Australian university up to 12 months from date of issue
    • Current credit or account card issued by a bank, building society, credit union, American Express or Diners Club International
    • State or territory government rates assessment notice up to 12 months old
    • Australian Utility bill showing the applicant’s name and address up to 12 months old
    • Bank statement or letter up to 12 months old, issued by a bank, building society, credit union, American Express or Diners Club International including the applicant's account number or account type, and financial institute letterhead or financial institute branch stamp.


    Note: to use more than one bank or credit card as a secondary use in the community document, the cards must be from different institutions. A bank card and bank statement can be used from the same institution or account.

    If you do not have access to the types of documents listed above, please contact our customer services team by calling (02) 8219 3777 or going to our Contact us page.

    Please note we cannot assist if you have lost/damaged documents, or if they have expired. You will need to replace or renew them before applying or use alternative documents.

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