Specialised substitute residential care

Supporting the safety and wellbeing of children and young people accessing overnight care.

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When a parent makes an arrangement with an organisation for their child to receive overnight respite care or behaviour support for 3 or more nights in a 7-day period outside of the family home in NSW, this is legally known as specialised substitute residential care. Any organisation that provides this type of care falls under the Child Safe Scheme and must follow a code of practice.

SSRC can include emergency placements, regular respite arrangements, longer-term care, behaviour support programs, and some NDIS-funded overnight supports.

We monitor providers of specialised substitute residential care to help ensure children are safe and supported while receiving care. Providers must comply with the Child Safe Scheme and the SSRC Code of Practice.

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Renew with a digital POI
Renew and attend a service centre
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