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    Statutory out-of-home care details

    Stephanie Smith, PSP OOHC Operations Manager

    116 Lake Road, Elermore Vale NSW 2287

    PO Box 2086, Elermore Vale NSW 2287

    89 388 374 764
    25 November 2025

    Exchange of information contact, NSW Carers Register

    Contact person

    Name: Ms Nicola Widders
    Position: Carer Unit Coordinator 
    District: Hunter New England
    Region: Newcastle
    Office location: Elermore Vale
    Email: Nicola@wandiyali.com.au
    Telephone: (02) 4957 5900
    Mobile: 0434 746 305

    Contact person

    Name: Ms Tracey Taylor
    Position: Carer Support Worker
    District: Hunter New England
    Region: Newcastle
    Office location: Elermore Vale
    Email: carersupport@wandiyali.com.au
    Telephone: (02) 4957 5900

    ocg-logo
    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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