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Professional Individualised Care Limited

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    Statutory out-of-home care details

    Jarrod Wheatley, Manager

    Suite 2, Level 1, 9-11 Grosvenor Street, Neutral Bay NSW 2089

    PO Box 105, Springwood NSW 2777

    68 610 275 557
    8 December 2027

    Exchange of information contact, NSW Carers Register

    Name: Mr Jarrod Wheatley
    Position: Manager
    District: Nepean Blue Mountains
    Region: Blue Mountains
    Office location: Katoomba
    Email: info@pic.care
    Mobile: 1300 191 855

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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