Information for providers

Last update: 25 January 2023

Policy and procedural information for organisations providing specialised substitute residential care to children and young people.

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    See our resources page for implementation guidance for specialised substitute residential care agencies. 

    Join our newsletter for updates on specialised substitute residential care. 

    The Office of the Children’s Guardian monitors organisations that provide or supervise specialised substitute residential care under the Children’s Guardian Act 2019 and Children’s Guardian Regulation 2022.

    Organisations that provide specialised substitute residential care must:

    • complete the self-assessment

    • ensure they comply with the Code of Practice

    • apply for access to the SSRC register.

    The self-assessment can be completed online. 

    While employees or external consultants may provide assisstance in completing the Child Safe Self-Assessment, it is a requirement of the SSRC Code of Practice that the principal officer, or head of the organsation, completes the Child Safe Self-Assessment. 

    Please contact us to apply for access to the SSRC register ssrc@ocg.nsw.gov.au

    The self-assessment must be completed either:

    • within 14 days of the entity first providing specialised substitute residential care for a child

    • by 1 March 2023 for a provider that was a registered voluntary out-of-home care agency at the end of August  2022.

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