Information for providers

Last update: 21 September 2022

Policy and procedural information for organisations providing specialised substitute residential care to children and young people.

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    See our resources page for implementation guidance for specialised substitute residential care agencies. 

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    The Office of the Children’s Guardian monitors organisations that provide or supervise specialised substitute residential care under the Children’s Guardian Act 2019 and Children’s Guardian Regulation 2022.

    Organisations that provide specialised substitute residential care must:

    • complete the self-assessment 
    • ensure they comply with the Code of Practice 
    • apply for access to the SSRC Register.

    Please contact us to access the Child Safe Self-Assessment and SSRC Register: ssrc@ocg.nsw.gov.au
    The self-assessment must be completed either:

    • within 14 days of the entity first providing specialised substitute residential care for a child
    • by 1 March 2023, for a provider that was a registered voluntary out-of-home agency at the end of August 2022.
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