Information for providers

Last update: 06 June 2024

Policy and procedural information for organisations providing specialised substitute residential care to children and young people.

On this page

    See our resources page for implementation guidance for specialised substitute residential care agencies. 

    Join our newsletter for updates on specialised substitute residential care. 

    The Office of the Children’s Guardian monitors organisations that provide or supervise specialised substitute residential care under the Children’s Guardian Act 2019 and Children’s Guardian Regulation 2022.

    Organisations that provide specialised substitute residential care must:

    • complete the self-assessment

    • ensure they comply with the Code of Practice

    • apply for access to the SSRC register.

    The self-assessment can be completed online. 

    While employees or external consultants may provide assistance in completing the Child Safe Self-Assessment, it is a requirement of the SSRC Code of Practice that the principal officer, or head of the organsation, completes the Child Safe Self-Assessment. 

    Please contact us to apply for access to the SSRC register

    The self-assessment must be completed within 14 days of the entity first providing specialised substitute residential care for a child.

    Was this page helpful?
    Your rating will help us improve the website
    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.

    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

    Back to top