SSRC - Overview for new coordinators and providers - 2pm to 4pm

This session is an overview of Specialised Substitute Residential Care (SSRC) for providers and their staff.

Past event

This event has finished. Visit our Contact Us page if you have questions.

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Specialised substitute residential care overview

When a parent makes an arrangement with an organisation for their child to receive overnight respite care or behaviour support for 3 or more nights in a 7-day period outside of the family home in NSW, this is legally known as specialised substitute residential care. Any organisation that provides this type of care falls under the Child Safe Scheme and must follow a code of practice.

This session covers key requirements including:

  • what SSRC is and what is not included
  • organisational obligations, including the 10 Child Safe Standards and SSRC Code of Practice
  • day-to-day obligations, including the SSRC Register
  • the OCG’s monitoring framework 
  • resources and help available.

This webinar includes participation activities, so we highly recommend downloading the Guide to the Child Safe Standards and SSRC Code of Practice from our website and familiarising yourself with their content. We will be referring to these throughout the session and in the activities.

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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