Learning and resources

Last update: 06 October 2026

Practical resources, templates and guidance to support organisations providing specialised substitute residential care.

Resources

Visit our resource library for a range of resources, including handbooks, webinar recordings, and templates to help support your organisation in providing SSRC.

We also publish resources to help you understand and meet your obligations under the Child Safe Scheme.

eLearning

We provide a range of free eLearning courses to support child safe practices.

  • Foundational Module: How to be Child Safe
  • Child Safe eLearning – Keeping children safe in organisations
  • SAFESpace eLearning – Keeping children safe in organisations in the disability sector

External resources

Department of Communities and Justice: Mandatory reporting guide

ACYP: Engaging children and young people in your organisation

Newsletter

Our newsletter provides important updates, promotes information sharing, and supports agencies providing or arranging specialised substitute residential care.

Subscribe to our newsletter

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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