NSW Department of Communities and Justice - Southern NSW District

Statutory out-of-home care details

Danielle Lofberg, Director Community Services

11 Farrer Place, Queanbeyan NSW 2620

PO Box 1785, Queanbeyan NSW 2620

36 433 875 185
21 December 2026
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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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