Assessment tools

Last update: 19 July 2022

These online assessment tools will help you meet your obligations under the Reportable Conduct Scheme.

Assessing allegations of neglect

This tool will help you understand whether the information you have meets the threshold of a reportable allegation of neglect.

Assessing allegations of neglect

Notification criteria

When you use this tool, you'll be asked questions about your organisation and employee, and the allegations against the employee. These will help you decide if you need to make a reportable conduct notification to us.

Notification criteria
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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Renew with a digital POI
Renew and attend a service centre
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