National Police Checking Service advise delays in processing checks

We have recently been advised by the National Police Checking Service, that there are some delays in processing checks. This means that some Working with Children Check applications may take longer than usual to process.

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The NSW Working with Children Check involves a national criminal history check and a review of findings of workplace misconduct.

Police checking in Australia is a partially manual, name-based process, involving many stakeholders. The NPCS aims to return checks as quickly as possible, however turnaround times are not guaranteed.

The Office of the Children’s Guardian continues to process 83% of applications and renewals within 5 days. However, because there is no guaranteed period of time to process a police check, it is always advisable to allow as much time as possible.

Employers are reminded that a delay in processing does not necessarily mean that an applicant has any criminal history.

Thank you for your continued patience and understanding.

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