Webinar registration down

We are experiencing technical issues with our webinar hosting platform and registrations for online events are currently unavailable.  

The issue is being investigated by the platform provider.

Face-to-face event registrations are not affected. 

Please contact childsafe@ocg.nsw.gov.au if you would like to register for a webinar and we will contact you once the issue is resolved.

Thank you for your understanding.

Browse our list of upcoming events

[Update 4 July 2022: These issues have been resolved and webinar registration should be available again. Thank you for your patience] 

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Renew with a digital POI
Renew and attend a service centre
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