Child Safe Standard 6 - Processes to respond to complaints of child abuse are child focused

Last update: 12 September 2022

Child focused complaints processes support and encourage all children to speak up about their worries, whether it is happening to them or someone else. In this video, find out how these organisations create a child safe reporting process to support kids and adults.

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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