NSW Department of Communities and Justice - Metro Intensive Support Services

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    Statutory out-of-home care details

    Janice Carroll, Director Intensive Support Services

    Level 9, 2–10 Wentworth Street, Parramatta NSW 2150

    PO Box W247, Westfield Parramatta NSW 2150

    36 433 875 185
    11 July 2028
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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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