Making a complaint
Introduction
Information about how to give us feedback or make a complaint about our service, and information about how to report a concern about a child, a person or an organisation.
Child Safe Reporting Obligations and Processes - 10am to 11:45am
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Learn about your reporting obligations as a child safe organisation to help keep children safe.
Child Safe Reporting Obligations and Processes - 10am to 11:45am
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Learn about your reporting obligations as a child safe organisation to help keep children safe.
Child Safe Reporting Obligations and Processes - 11am to 12:45pm
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Learn about your reporting obligations as a child safe organisation to help keep children safe.
Child Safe Reporting Obligations and Processes - 10am to 11:45am
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Learn about your reporting obligations as a child safe organisation to help keep children safe.
Developing a Child Safe Risk Management Plan - 11am to 1pm
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Learn how to create an effective Child Safe Risk Management Plan to help your organisation manage risk.
Developing a Child Safe Risk Management Plan - 12pm to 2pm
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Learn how to create an effective Child Safe Risk Management Plan to help your organisation manage risk.
Developing a Child Safe Risk Management Plan - 10am to 12pm
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Learn how to create an effective Child Safe Risk Management Plan to help your organisation manage risk.
Developing a Child Safe Risk Management Plan - 11am to 1pm
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Learn how to create an effective Child Safe Risk Management Plan to help your organisation manage risk.
Developing a Child Safe Code of Conduct - 10am to 11:30am
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Learn how to develop or revise your Child Safe Code of Conduct to help keep children safe in your organisation.
You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)
You will need:
- A MyServiceNSW account with the WWCC service added
- 3 current identity documents including a NSW driver licence or photo card
- a device with a working front camera for face verification.
If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.
If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.
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