New report proposes better safeguards for out-of-home care

In a report tabled today in NSW Parliament, the Office of the Children’s Guardian has drawn attention to significant concerns about the quality of care provided to children and young people placed in Alternative Care Arrangements (ACAs), which involve children residing in unstable, short-term accommodation such as motels, caravan parks, holiday rentals or serviced apartments.

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Renew with a digital POI
Renew and attend a service centre
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