Compliance and monitoring

Last update: 25 January 2023

Compliance provisions under the Children's Guardian Act and additional powers commence 1 February 2023.

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    Providers of specialised substitute residential care are regulated under the Children’s Guardian Act 2019 and Children's Guardian Regulation 2022. They must comply with both the Child Safe Standards and the Specialised Substitute Residential Care code of practice. In addition Section 8DA of the Children's Guardia Act 2019 makes it an offence for an entity providing specialised substitute residential care to fail, without reasonable excuse, to complete a self-assessment within the time specified in the code of practice.

    The Office of the Children’s Guardian has enforcement powers under Part 9A of the Children’s Guardian Act 2019 where a specialised substitute residential care provider fails to comply with these regulations. 

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

    Renew with a digital POI
    Renew and attend a service centre
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