Accreditation renewal

Last update: 31 May 2023

How to apply to renew your statutory out-of-home care or adoption service provider accreditation.

 
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    Before accreditation expires or ends

    Agencies can be accredited for a period of 1, 3 or 5 years. To remain accredited your agency must continue to demonstrate compliance with the standards and prior to the accreditation expiry date, it must apply for renewal.

    Without current accreditation, an agency must not provide statutory out-of-home care or adoption services for children and young people in NSW.

    To gain or maintain accreditation, agencies must provide evidence to demonstrate that they meet the requirements of the NSW Child Safe Standards for Permanent Care 2015. Evidence assessed includes direct and indirect evidence.

    Further information about the evidence requirements can be found through the related content links below. 

    Renewal resources

    We are reviewing the way we accredit and monitor agencies that provide statutory out-of-home care and adoption services. We want to make sure our accreditation framework reflects the reality of the way out-of-home care and adoption services operate in NSW.

    We are trialling a new Monitoring to Renewal Framework, which has a stronger focus on agencies’ quality assurance and continuous improvement systems. Under this framework we will have more regular contact with agencies during the accreditation cycle, but our engagements will be briefer. 

    You can read more about the new approach in the Monitoring to Renewal Framework factsheet.

    The Evidence Index will help you prepare evidence of your agency’s compliance with the standards.

    The Accreditation Guide provides a general overview of accreditation and monitoring. 

    Deferred accreditation decisions

    If your agency hasn’t demonstrated minimum compliance with accreditation criteria prior to the expiry date, the Children’s Guardian may defer the decision to renew accreditation under clause 7 of Schedule 3A and clause 7 of Schedule 3B to the Children's Guardian Act 2019.

    If your agency is providing statutory out-of-home care or adoption services, it can continue to do so until a decision on its accreditation renewal is finalised. The Children’s Guardian may impose additional conditions on an agency’s accreditation.

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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