About the accreditation portal

Last update: 13 September 2024

The accreditation portal is a web-based application that supports agencies that provide or seek to provide statutory out-of-home care or adoption services in NSW. 

On this page

    Accreditation portal login 

    Access to the accreditation portal is provided to accredited agencies.

    The Children’s Guardian Regulation 2022 requires that accredited agencies provide notice of a change to agency details, including a change to the agency’s Principal Officer, within one business day after the change. The below sections of the Regulation provide more information about agencies’ obligations:

     

    Accredited agencies must update their details and make notifications via the accreditation portal when:

    • there are changes to the agency’s Principal Officer, other contacts or agency details
    • there is a death of a child or young person in statutory out-of-home care placed with the agency
    • a child under 12 is placed with the agency in residential statutory out-of-home care, and if the placement with the agency ceases before the child turns 12.

     

    Accreditation portal guidance

    The below presentations and agency user guides will help accredited agencies manage portal users, update information, complete forms and lodge notifications via the accreditation portal.

    Find more resources related to statutory out-of-home care and adoption on our Resources listing.

     

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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