Privacy and information management

Last update: 02 February 2022

How we use your information as part of the Working with Children Check system. 

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    The Office of the Children’s Guardian uses your information to:

    • identify you
    • check your criminal history and any workplace records
    • conduct a risk assessment if required
    • reassess your suitability to hold a Working with Children Check if the Children’s Guardian is notified of further offences or workplace records
    • contact you about your application or Check.

    Our Privacy Management Plan explains how the Office of the Children’s Guardian manages personal and health information in line with the NSW Privacy laws.

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.

    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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