Update or upgrade your WWCC details

Last update: 07 August 2023

You must keep your personal details up to date so that you can be contacted about your Working with Children Check (WWCC). This includes your name, address, phone or email address.

Update your personal details

Upgrade your WWCC

Find your WWCC number


Updating your personal details

To update your personal details, you need your WWCC clearance number and your name exactly as you submitted on your WWCC application.

When you update your personal details you will be sent a confirmation email. Remember to check your junk or spam folders.

If you have changed your name, you will need to attend a Service NSW Centre to have your new identification verified.

If you can't find your Check number:

  • Search your email inbox for the email notification you received when your WWC number was issued. Search for "WWCCNotification"
  • Retrieve it online. Enter your name, date of birth and driver licence number or application number to retrieve your WWCC number. An email notification will be sent to your previously provided email address confirming your number and expiry date.


Upgrading your WWCC clearance to paid 

People engaged in paid child-related work must hold a paid WWCC clearance. 

If you hold a volunteer WWCC clearance and start paid child-related work, you are required by law to upgrade your WWCC clearance to paid. 

You must do this within 30 days of starting paid work.

To upgrade your WWCC clearance to paid, complete our online form. You will need to visit Service NSW to pay your $80 fee.

Was this page helpful?
Your rating will help us improve the website
You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.

If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

Back to top