Some people who are disqualified from holding a working with children check clearance are eligible to apply to the Children’s Guardian for a reassessment of that disqualification. This is called a disqualification reassessment.
Some decisions made under the Child Protection (Working with Children) Act 2012 can be reviewed. This is called an internal review.
Changes to the law in September 2025 mean you can no longer ask for a review of a Working with Children Check (WWCC) decision at NCAT. Instead, the Office of the Children’s Guardian (OCG) Internal Review team can review or reassess certain WWCC decisions.
Questions about the Internal Review or Disqualification Reassessment process, including whether you are eligible to apply, can be sent to our Internal Review team via review@ocg.nsw.gov.au.
For more information about your rights, you may be able to obtain free legal help from Law Access (1300 888 529) or Aboriginal Legal Services NSW/ACT (1800 765 767).
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You will need:
If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.
If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.