Carers Register training

Last update: 13 February 2023

A course for agencies to independently deliver Carers Register training to relevant staff members. 

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    Training package for trainers

    Guidance on delivering the training  through active participation in the Carers Register training environment, including self-paced learning.

    Carers Register trainers guide

    Training modules

    These module offer step-by-step directions on how to record information into the Carers Register.

    Carers Register training: module 1 - overview Carers Register training: module2 - key concepts Carers Register training: module 3 - data requirements Carers Register training: module 4 - information exchange Carers Register training: module5 - login and access Carers Register training: module 6 - back capture process Carers Register training: module 7 - record an OOHC application Carers Register training: module 8 - search functions Carers Register training: module 9 - individual management Carers Register training: module 10 household management Carers Register training: module 11 - system generated reports
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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

    Renew with a digital POI
    Renew and attend a service centre
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